Refund and Returns Policy

Our main goal is to provide you with a snaggy and pleasant shopping experience. Motivated by this factor, below are the details of our order and return policies to help you get through the purchasing process.

1. Browse and Select Products: Having selected the items of your choice, put them into the cart.
2. Review Your Order: Cross check your items, quantities and shipping information.
3. Secure Checkout: Finish buying our products through our secure payment options. Everyone knows that credit/debit cards and other related payment gateways are accepted here.
4. Order Confirmation:
5. If the payment is successful you will receive through your email an order confirmation containing details of the order placed.

Most orders are usually completed within 24 HOURS - 48 HOURS business days.

A track number will then be offered to allow you to track the progress of your order once it has been shipped.

It’s quite important for you to get the right item which you will end up loving! If you’re not completely satisfied, you can initiate a return following the guidelines below:

We accept returns within 14 days of receipt for unused and undamaged items in their original packaging. Refunds will be processed once the returned item is inspected and approved. Customized or bespoke products are non-refundable unless defective.

• Eligibility: All products purchased online may be returned within fourteen days from the date of delivery in its unused, unopened condition, in its original packaging.
• Non-Returnable Items:
  Special or made-to-order goods are non-returnable except if they are received in a faulty state.
• Return Process:

Please email returns@boxingnest.store
with your order number and the reason for your return.

As soon as your application is
reviewed and approved, further return information will be forwarded to you.

Enclose the item securely and send
it back using only a delivery method that can be tracked.

• Return Shipping Costs: Return shipping costs are borne by customers unless the goods are faulty or the wrong item was shipped.

Inspection and Refunds: Your refunds will be credited to your account within 7
business days from the time we receive and process the returned item.

Exchanges

We at the moment are not organizing direct exchanges. If you want to change an item, we would want you to send back the original product and order for a new one.

• Cancelling an order is possible only within the first 24 hours after placing an order. Please mail us at orders@boxingnest.store to request for a cancellation.
• For any order that is already processed within the first 24 hours, it will be impossible to cancel the order that has been placed.